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VITAL RECOVERY SERVICES, INC.
3795 Data Drive, Suite 200
Norcross, Georgia 30097
United States of America
Phone: (678) 578-1020 Fax: (678) 578-1050
E-mail: sales@vitalsolutions.net
www.vitalsolutions.net
Corporate Organization
Year Established: 2002
Parent Company: Vital Solutions, Inc.
Non-Collection Services: Outsourcing Services
Senior Management
Christopher J. Shuler
President & Chief Executive Officer
E-mail: chris.shuler@vitalsolutions.net
Chris J. Gugala
Executive Vice President & Chief Relationship Officer
E-mail: chris.gugala@vitalsolutions.net
James Hensley
Senior Vice President - Operations
E-mail: james.hensley@vitalsolutions.com
Dan McCartney
Senior Vice President - Information Technology
E-mail: dan.mccartney@vitalsolutions.net
Financial Information
Revenue: $9,000,000
Debt Placement Volume: $2,165,181,231
Debt Placement Categories:
1st Placement: 8%
2nd Placement: 4%
3rd Placement: 81%
Pre-Charge Off (early out): 7%
Debt Placement Segments
Credit Card: 66%
Auto Finance: 27%
Utilities: 2%
Purchased Bad Debt
Total Portfolio: n/a
Outsourcing Volume: $135,777,810
Personnel & Facilities
Total Employees: 185
Collectors: 160
Office Locations: 2
Branch Collection Facilities:
Norcross, GA
Information Technology
Collection Software: ACS
Number of Workstations: 180
Electronic Data Interchange: Yes
Call Center: Avaya Prologix
Call Center Stations: 180
Current Year Tech Investment: $316,000
Clients
Sherman Acquisition
DTE Energy
Mitsubishi Motors
Nissan Motor Acceptance Corporation
BMW Financial
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